Our Shared Values
Passion for customers
We put our customers first in everything we do.
Trust and respect for individuals
We work together to create a culture of inclusion built on trust, respect and dignity for all.
Achievement and contribution
We strive for excellence in all we do; each person’s contribution is critical to our success.
Results through teamwork
We effectively collaborate, always looking for more efficient ways to serve our customers.
Speed and agility
We are resourceful and adaptable, and we achieve results faster than our competitors.
We are the customer service technology driven company that invents the useful and the significant.
We are open, honest and direct in our dealings.
We strive for safe operations in all we do; each person contributes to the implementation, operation, updating and delivery of safe programs and processes.
Our Corporate Objectives
We earn customer respect and loyalty by consistently providing the highest quality and value.
We achieve sufficient profit to finance growth, create value for our shareholders and achieve our corporate objectives.
We recognize and seize opportunities for growth that builds upon our strengths and competencies.
We lead in the marketplace by developing and delivering useful and innovative products, services and solutions.
Commitment to employees
We demonstrate our commitment to employees by promoting and rewarding based on performance and by creating a work environment that reflects our values.
We develop leaders at all levels who achieve business results, exemplify our values and lead us to grow and win.
We fulfill our responsibility to society by being an economic, intellectual and social asset to each country and community where we do business.